Refund Policy
Refunds are handled according to the Refund Policy and applicable consumer law.
This refund policy applies specifically to Swim Class and its published services, including beginner swimming lessons, lane scheduling, and level assessment tests.
Refund Eligibility
Refunds are available for lessons that are canceled in accordance with our policy. If you are unable to attend a scheduled lesson, please reach out to us for assistance.
Exclusions
Refunds are not applicable for missed lessons or cancellations made less than 24 hours before the scheduled time. Please ensure timely communication for any changes.
Requesting a Refund
To request a refund, please contact our support team with your lesson details and reason for the request. We will guide you through the process. support@swimclass.autos
Refund Processing
Once a refund request is approved, processing may take up to 7 business days. We will notify you once the refund has been initiated.
Cancellation Policy
To cancel a lesson, please notify us at least 24 hours in advance. This allows us to offer the slot to another student. Cancellations made after this period may not be eligible for a refund.